Does Chewy.com offer auto-ship options?
Yes, Chewy.com offers an auto-ship option for customers who want to have their pet supplies delivered regularly. This feature allows customers to set up automatic deliveries at their desired frequency, ensuring they never run out of essential items.
What is Chewy.com's return policy?
Chewy.com has a hassle-free return policy. If a customer is not satisfied with their purchase, they can return the item within 365 days for a full refund. The company also offers free return shipping, making the process convenient for the customer.
How does Chewy.com handle customer service inquiries?
Chewy.com takes customer service seriously and has a dedicated team available 24/7 to assist customers. They can be reached via phone, email, or live chat. The company strives to provide prompt and helpful responses to any inquiries or concerns.
What payment methods does Chewy.com accept?
Chewy.com accepts various payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. They also accept PayPal as a secure payment option for added convenience.
Does Chewy.com offer discounts or loyalty programs?
Chewy.com frequently offers discounts and promotions on their website. They also have a loyalty program called Chewy Rewards, where customers can earn points on every purchase and redeem them for discounts on future orders. This program allows customers to save money while shopping for their pets.
Is Chewy a reliable online retailer?
Yes, Chewy is a reputable and reliable online retailer with a vast selection of pet products. They have a strong customer base and provide excellent customer service.