How long does it take for Pet Shed to deliver orders?
Pet Shed typically delivers orders within 7-21 business days, depending on the customer's location. International orders may take longer due to customs clearance procedures. Customers can track their orders using the provided tracking number.
What payment methods does Pet Shed accept?
Pet Shed accepts various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. They prioritize customer security and ensure that all payment information is encrypted and protected.
Does Pet Shed offer refunds or exchanges?
Yes, Pet Shed offers a 100% satisfaction guarantee. If customers are not satisfied with their purchase, they can contact Pet Shed within 30 days of receiving the order to request a refund or exchange. The customer service team will assist in resolving any issues promptly.
Are the products sold by Pet Shed safe for pets?
Pet Shed only sells products that are approved by regulatory authorities and are safe for pets when used as directed. They source their products from reputable manufacturers and ensure that they meet high-quality standards. However, customers should always follow the instructions and consult a veterinarian if needed.
Does Pet Shed offer discounts or loyalty programs?
Pet Shed occasionally offers discounts and promotions on their website or through their newsletter. They also have a loyalty program where customers can earn points for every purchase, which can be redeemed for future discounts. Customers can stay updated on these offers by subscribing to their newsletter.
Does Pet Shed offer veterinary advice or prescriptions?
Pet Shed is an online retailer and does not provide veterinary advice or prescriptions. Customers should consult their veterinarian for any medical concerns or prescription needs for their pets. Pet Shed's products are intended for general pet care and maintenance.
What are the benefits of registering?
Registering simplifies the check out process. Once you are registered, you can use the 'express login', saving you the trouble of entering your address information again.