Wool And Company offers a hassle-free return policy. Customers can return unused and unopened items within 30 days of purchase for a full refund. However, clearance and sale items are final sale and not eligible for return.
Wool And Company strives to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Shipping times vary depending on the chosen shipping method and the customer's location.
Wool And Company accepts various payment methods to provide convenience to its customers. They accept major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers can also pay using PayPal for a secure and seamless checkout experience.
Wool And Company occasionally offers discounts and promotions to its customers. These can be found on their website or through their newsletter. However, it is important to note that these promotions are subject to availability and may have specific terms and conditions.
Absolutely! Wool And Company takes pride in providing excellent customer service. They have a team of knowledgeable staff who are ready to assist customers with their knitting or crochet projects. Customers can reach out via phone or email to receive guidance, tips, and recommendations.