Customers can pay for tolls on The Toll Roads using FasTrak, a prepaid electronic toll collection system. They can also choose to pay using ExpressAccount, which allows them to pay tolls online within 5 days after using the roads. Cash is not accepted as a form of payment.
To obtain a FasTrak transponder, customers can visit the official website of The Toll Roads and order one online. They can also visit a participating retail location or call the customer service center to request a transponder. Transponders are typically mailed within 5-7 business days.
Yes, FasTrak transponders can be used on other toll roads in California, including bridges and express lanes. It provides a convenient and seamless way to pay tolls without the need for multiple accounts or transponders.
If a customer drives on The Toll Roads without a FasTrak transponder, a toll violation notice will be sent to the registered owner of the vehicle. The notice will include the toll amount, a processing fee, and instructions on how to pay the toll. It is important to pay the toll within the specified timeframe to avoid additional penalties.
Yes, customers have the right to dispute a toll violation notice if they believe it was issued in error. They can follow the instructions provided on the notice to initiate the dispute process. It is important to provide any relevant evidence or documentation to support the dispute.
Yes, frequent users of The Toll Roads can benefit from the FasTrak Discount Program. This program offers discounted toll rates for customers who make a certain number of trips on the toll roads within a specified time period. Customers can visit the official website or contact customer service for more information on eligibility and discounts.
There are 5 methods for you to pay for the Toll Roads. They are FasTrad, Charge ExpressAccount, Invoice ExpressAccount, Prepaid ExpressAccount and One-Time-Toll separately.