Smartpress.com Coupons

What incentive is offered for registering at Smartpress.com?

Upon registering to Smartpress.com, customers receive two thousand five hundred Print Points, which equates to $25 off their first purchase. This welcome bonus provides an immediate discount on their initial order, enhancing the value of registration and encouraging customers to start utilizing the printing service. By offering this incentive, the printing service aims to attract new customers and reward them for choosing their platform.

How is the estimated shipping transit time determined at Smartpress.com?

The estimated shipping transit time at this printing service is based on the number of business days in transit. This ensures that customers have a clear understanding of when they can expect to receive their orders, taking into account the typical working days for shipping carriers. By providing transparent information about shipping transit time, the printing service enhances customer satisfaction and manages expectations effectively at Smartpress.com.

Which credit cards are accepted at Smartpress.com?

Smartpress.com permits a variety of credit cards, including VISA, MasterCard, American Express, and Discover. This diverse range of accepted credit cards ensures that customers can complete their transactions using their preferred payment method, providing convenience and flexibility in their shopping experience. Customers can use any mentioned methods of payments available to them.

What is the policy regarding defects in online printing jobs at Smartpress.com?

If customers find a defect in their online printing job that is the responsibility of Smartpress.com, they are entitled to a re-run of the order at no additional cost. To receive the replacement, customers must notify the printing service within 30 days of receiving the order and provide verification of the problem. This policy demonstrates the printing service's commitment to quality and customer satisfaction, ensuring that customers receive the desired outcome for their printing projects.

What rewards are offered through the referral program at Smartpress.com?

Through the referral program, customers can earn ten thousand points for every friend they refer who makes a purchase. This equates to $100 off for the customer, while their friend receives a 15% discount off their first order. This program incentivizes customers to refer their friends to the printing service, rewarding them for their loyalty and encouraging word-of-mouth marketing at Smartpress.com.

How long does it take for Smartpress.com to process and ship orders?

Smartpress.com typically processes orders within 2-3 business days. However, the exact time may vary depending on the complexity and quantity of the order. Customers can choose from various shipping options to determine the delivery timeframe.

Does Smartpress.com offer design services?

Yes, Smartpress.com offers design services for customers who need assistance with creating or modifying their artwork. They have a team of skilled designers who can collaborate with clients to bring their vision to life.

Can Smartpress.com handle custom printing projects?

Yes, Smartpress.com specializes in custom printing projects. They have a team of experienced professionals who can assist customers in creating unique designs and selecting the right materials for their specific requirements.

What file formats does Smartpress.com accept for printing?

Smartpress.com accepts a variety of file formats, including PDF, TIFF, JPEG, EPS, and AI. They recommend using high-resolution files to ensure the best print quality. Customers can also consult their file preparation guide for detailed instructions.

What format do you prefer print files to be sent in?

High resolution, print quality PDFs are the most reliable file format for producing your print job. Please follow the export settings steps in the File Prep section.

Why am I getting errors when trying to process my credit card?

Every time you try to submit an order, even if it doesn't get fully processed or captured, a pending charge is sent to your bank/credit institution to check that the funds are available. Those pending charges usually fall off within a couple business days. If you try to submit the same charge within 15 minutes the system blocks the duplicate transaction. To get around the error, either wait for the time delay to run out, or change the amount charged slightly (for example, if you're ordering 100 invitations, change that quantity to 101 or 99 to change the dollar amount, even by a couple cents). If you're getting a billing address mismatch error, double check that your address and zip code matches the address on file at your bank. If you've moved recently, it may also be due to a delay in updating the billing address, so you can also try submitting your previous billing address.