Customers can ensure they never miss out on exclusive offers, news, blogs, and tutorials by signing up to ROOSTER USA's newsletter. Not only will they receive valuable insights and updates directly to their inbox, but new subscribers also enjoy a special 10% discount on their first order, making it the perfect way to stay informed and save money.
ROOSTER USA offers customers the flexibility to choose from multiple secure payment options. Whether customers prefer the convenience of PayPal or the familiarity of credit card payments, they can rest assured that ROOSTER USA accepts both methods. This diverse range of payment options ensures a seamless and secure checkout experience for all shoppers.
ROOSTER USA values customer satisfaction and convenience, which is why they offer free delivery for orders totaling £45 or more. Additionally, customers have the option to enjoy next-day delivery if their order is placed before 3 PM, providing an expedited shipping option for those who need their items quickly.
Existing customers are automatically enrolled in ROOSTER USA's loyalty reward scheme, allowing them to start accruing points with every purchase. New customers can simply create an account on the ROOSTER USA website to join the loyalty program and begin earning points towards future rewards. This incentivizes customer loyalty and provides additional value for shopping with them.
ROOSTER USA's referral program rewards both customers and their friends. When customers refer a friend who makes a purchase, the friend receives a £5 discount coupon, and the referring customer also receives a £5 discount coupon as a reward. This encourages customers to share their positive experiences with ROOSTER USA while providing them with valuable discounts on future purchases.
To initiate a return at ROOSTER USA, customers must ensure the item is in its original packaging and folded as per the purchase. The product must be in unused, re-sellable condition and accompanied by a completed returns form, which can be downloaded from the ROOSTER USA website. Returns must be processed within 30 calendar days of purchase to qualify for a full refund.
After returned goods are inspected in ROOSTER USA's returns department, refunds are promptly processed within 14 calendar days. If replacement goods are needed, customers must reorder them directly from the ROOSTER USA website. This ensures a streamlined and efficient refund process, allowing customers to receive their refunds in a timely manner.