What is Reptichip's return policy?
Returns are allowed within 30 days of order delivery. Items must be purchased through Reptichip's website and returned in their original, unworn condition with packaging intact. To initiate a return, contact with the reason for the return. If approved, you'll receive instructions on returning the item with the option to purchase a return label or have one sent to you.
What is the process for receiving a refund from Reptichip?
Once your return reaches Reptichip, it undergoes inspection before initiating the refund process. Following inspection, refunds are promptly processed. Please anticipate 2 to 3 business days for the credited amount to reflect in your banking account. Your satisfaction is a priority throughout the refund process.
What is Reptichip's order processing and shipping schedule?
Orders placed before noon on weekdays will be shipped the same day, except on federal and postal holidays. Orders submitted after noon will be shipped the following business day. Standard shipping usually takes 4 to 6 business days for delivery, while priority shipping arrives within 1 to 3 business days. Rest assured, Reptichip strive to deliver your orders promptly and efficiently.
What are the accepted payment methods on Reptichip?
Reptichip, strive to provide convenient payment options for its customers. You can securely complete your transactions using various methods, including Gpay, American Express, Visa, Discover, and Meta. Simply select your preferred payment method during checkout to proceed with your purchase. With a range of options available, shopping with Reptichip is both easy and flexible.
How does Reptichip ensure its products are free from snake mites?
Reptichip takes rigorous measures to guarantee that its products remain free from snake mites. Through a meticulous manufacturing process, coconuts are harvested, chipped, cleaned, and sealed six months before reaching the US. Inspection by phytosanitary officials and clearance by customs at both departure and arrival ensure product integrity. Afterward, they are stored in vector-free Amazon and Reptichip warehouses in the US, minimizing any contact with animals.