Can I change or cancel my order after it has been placed?
Customers can make changes or cancel their order within 24 hours of placing it. After that time, orders cannot be changed or cancelled as they are immediately processed for production and shipping.
What payment methods does PensXpress accept?
PensXpress accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. Customers can also pay using PayPal for a secure and convenient checkout experience.
How can I be sure that the product I receive will meet my expectations?
PensXpress offers a 100% satisfaction guarantee on all products. If customers are not completely satisfied with their purchase, they can contact customer service for a resolution, including a replacement or refund.
Do you offer any special deals or exclusive coupons for loyal customers?
PensXpress occasionally offers special deals and exclusive coupons for loyal customers through their social media channels and email newsletters. Customers can follow PensXpress on social media and sign up for their newsletter to stay updated on these offers.
Can I purchase a gift card for someone to use on PensXpress?
Yes, PensXpress offers gift cards that can be purchased in various denominations. These gift cards can be used by the recipient to purchase any products available on the PensXpress website.
How often does PensXpress share special offers and exclusive discounts on social media?
PensXpress regularly shares special offers and exclusive discounts on their social media channels, including Facebook, Twitter, and Instagram. Customers can stay informed about these offers by following PensXpress on these platforms.