Can I return or exchange items purchased from Pawfy?
Yes, Pawfy offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within 30 days of receiving the product. The item must be unused, in its original packaging, and accompanied by the proof of purchase for a successful return or exchange.
Does Pawfy offer international shipping?
Yes, Pawfy provides international shipping to many countries worldwide. Customers can select their country during the checkout process to see if their location is eligible for international shipping. Additional shipping fees and customs duties may apply, which will be calculated and displayed at checkout.
What payment methods does Pawfy accept?
Pawfy accepts various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. This ensures convenient and secure transactions for customers, allowing them to choose the payment option that suits them best.
Does Pawfy offer any warranty on their products?
Yes, Pawfy offers a warranty on their products to ensure customer satisfaction. The warranty period may vary depending on the specific product and is mentioned on the product page. In case of any defects or issues covered by the warranty, customers can contact Pawfy's customer support for assistance and potential resolutions.
What is Pawfy's customer support process?
Pawfy has a dedicated customer support team available to assist customers with any inquiries or concerns. Customers can reach out to the support team through email or the contact form on the website. The team strives to respond promptly and provide satisfactory solutions to ensure a positive shopping experience.
Do new customers qualify for any special pricing or discounts at Pawfy?
New customers can enjoy special pricing and discounts at Pawfy. Pawfy offers a flat 33% discount on all orders for a limited period.
Are Pawfy discounts transferable or shareable with others?
Pawfy discounts are not transferable or shareable with others.
During what time of the year does the promotional season thrive?
The promotional season thrives during peak seasons and holidays, such as Christmas and other special celebrations.
Are Pawfy coupons valid for all items or do they have restrictions on certain items?
Pawfy coupons may have restrictions on certain items. It is recommended to check the terms and conditions of each coupon for any limitations or exclusions.