Can you explain the complimentary shipping service provided by Moonshade?
Free shipping offer applies to any awning that includes Moonshade sales or orders totaling $300 or more. Currently, free shipping is available on standard shipping to the 48 contiguous USA destinations. The free shipping discount will be automatically applied to your cart during checkout.
What is the maximum height of Moonshade's pole?
Moonshade's adjustable front upright support bar reaches a maximum height of 8 feet, providing versatile customization for a variety of settings. Objects or structures can be installed above this height, but they will naturally slope downwards due to the adaptive design.
Does Moonshade offer exchanges?
Feel free to submit a return request, making sure to provide your original order number and the reason for the return. An email containing instructions on where to dispatch the items will be sent to you by Moonshade. After the item is received and inspected, the company will proceed to refund the original payment method.
Can customers request replenishment for used items at Moonshade?
Should the item you wish to buy be out of stock, contact the account manager at Moonshade. Think about subscribing to a product list to receive notifications once it is back in stock. The replenishment time for each product differs, impacted by sales, demand, and supply conditions.
Are there any discounted deals available at Moonshade that one can take advantage of?
Regularly checking the clearance section on Moonshade's website is crucial to avoid missing out on clearance events. This practice enables you to uncover hidden gems, take advantage of significant savings on a diverse array of products, and capitalize on exclusive discount opportunities.
Is the option to subscribe to Moonshade's newsletter accessible?
Opting to subscribe to Moonshade's newsletter positions you as an early beneficiary, guaranteeing your place among the initial recipients of the company's most recent promotions, product updates, and exclusive discounts. Subscribing grants you privileged access to stay ahead in the competitive landscape, ensuring you are promptly informed about the latest developments.
What is the use of Moonshade's support rod?
You can use strut poles whenever you're mounting the short side of your Moonshade to a structure that's narrower than that. It is ideal for mounting the product to a small vehicle or attaching the product to a structure with a single mounting/anchor point.