Can I change or cancel my order after it has been placed?
Yes, Mochibi understands that plans can change. You can make changes or cancel your order within a specific timeframe. Please reach out to their customer service team for assistance.
What payment methods does Mochibi accept?
Mochibi accepts a variety of payment methods, including major credit cards and PayPal. You can select your preferred payment option at checkout for a seamless and secure transaction.
Are Mochibi products machine washable?
Yes, Mochibi products are machine washable. They recommend using a gentle cycle and mild detergent to maintain the quality and softness of your plush. Be sure to air dry thoroughly.
How can I track my order from Mochibi?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and ensure a smooth arrival.
Does Mochibi offer gift cards for purchase?
Yes, Mochibi offers gift cards for purchase, making them the perfect gift for any occasion. You can select the desired amount and have the gift card delivered directly to the recipient's email.
Where can I find the best deals and special offers from Mochibi?
Stay connected with Mochibi on social media to be the first to know about their best deals and special offers. Follow them on Instagram, Facebook, and Twitter for exclusive updates and promotions.
How can I receive exclusive coupons from Mochibi?
Sign up for the Mochibi newsletter to receive exclusive coupons and promotions directly to your inbox. Be the first to know about their latest releases and limited-time offers.