What payment methods are accepted on kokenusa.com?
They accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they offer the option to pay through PayPal for a secure and convenient checkout experience.
Can I track my order on kokenusa.com?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on their website or the shipping carrier's website.
Can I cancel or modify my order after it has been placed on kokenusa.com?
They understand that circumstances may change. If you need to cancel or modify your order, please contact their customer support as soon as possible. They will do their best to accommodate your request, but please note that once an order is shipped, it cannot be canceled or modified.
Are there any warranty options available for kokenusa.com products?
Yes, most of their products come with a manufacturer's warranty. The duration and coverage of the warranty may vary depending on the specific product. Please check the product description or contact their customer support for more information.
How long does it take to receive my order from kokenusa.com?
They strive to process and ship orders within 1-2 business days. The delivery time depends on your location and the shipping method chosen at checkout. Typically, orders within the United States are delivered within 3-7 business days.
How do I place an order on kokenusa.com?
To place an order on kokenusa.com, simply browse their products, select the desired items, and add them to your cart. Proceed to checkout, provide shipping and payment details, and confirm your order.