If the item was not originally purchased directly from a boutique in Jennifer Meyer, please contact the place of purchase as they should be able to service the repair for you. If this item was purchased directly from Jennifer Meyer then please send an email with your order number and instructions for the repair required and a member of their team will contact you shortly.
All Jennifer Meyer jewelry is handcrafted from 18-karat gold. They recommend that you remove all inserts before showering, swimming, and exercising to minimize the risk of discoloration. When stored, settings should not be placed in an ultrasonic cleaner or any other type of jewelry cleaner. Also store it separately from other jewelry in a separate jewelry box or bag to prevent chipping or scratching.