In general, Japanyouwant does not accept cancellations. Please think carefully before purchasing. If you need to cancel your order due to unforeseen circumstances, please notify them using the contact form. (They do not accept messages via social media.) They will cancel your order if they are still able to do so.
The timing of shipment is determined by the products you have pre-ordered. This is why Japanyouwant cannot offer you a definitive response like "they will be sent two days before the release date." Some items come a few days before the release date, while others arrive a day or two earlier. Therefore, they require you to assume that your pre-order will be shipped "between 2 days before the publication date and 2 days after the publication date."
Japanyouwant may limit the number of products that can be purchased for popular products. Explain in the product description. However, there are often customers who deliberately purchase more than the limit, such as using a different account. In this case, they will unilaterally cancel the order without notice. You will not be able to use their stores afterwards. They worry that their stores are for personal use only and not allowed for commercial use. Therefore, they do not provide discounts for bulk purchases.
Japanyouwant. accepts both PayPal and credit card payments (Visa, MasterCard, American Express, JCB, Discover and Diners Club). They are unable to accept cash on delivery. For a faster checkout, you may use Apple Pay or Google Pay. If you have any difficulties with your payment, please contact their customer care.
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