What are the benefits of subscribing to the HeavenSent newsletter?
The customer has access to exclusive sales via email and free gifts, in addition to being the first to hear about new pieces and collections newly added to HeavenSent by simply registering and subscribing to the newsletter. By subscribing, the customer can also obtain a 10% discount on the first subsequent purchase.
Does HeavenSent provide free shipping to customers?
Orders over $100 qualify for free shipping from HeavenSent. Order processing time is 1-3 business days while shipping and handling takes 2-5 business days for USA orders and shipping for international orders takes 1-3 weeks. The store is not responsible for lost packages, but it will do its best to help the customer locate the shipment.
What is HeavenSent's return policy?
Returns are accepted within 7 days of receipt of the item for a credit of HeavenSent. Items must be in their original packaging and in unworn condition to be eligible for return or exchange. Discounted items are not eligible for return or exchange. In addition, earrings, socks, and bikinis are not eligible for return due to health issues.
Which payment methods does HeavenSent accept?
The customer is able to complete payment operations when making a purchase from HeavenSent through several options that ensure the security and confidentiality of customer data. The store accepts the customer to pay through Shop Pay, Google Pay, and UnionPay, in addition to many credit cards: Diners Club, Discover, Visa, and MasterCard.
What is the warranty policy offered by HeavenSent?
The jewelry offered by HeavenSent is of high quality and the store is confident that it will not break, so the store offers a lifetime guarantee. Jewelry marked with a Lifetime Warranty in its descriptions purchased at full price are eligible. If any of them fail in any way, the customer will receive a brand new product or repair if possible.