Early check-in service is available at an additional charge of $70 (7- 10) and $35 (10 - 14). Grove Resort Orlando allows you to enjoy the water park and the springs pools before your room is ready. However, if you don't want to check in early, you can use Valencia restaurant, element lounge, alfresco market and escape spa. Advance check-in is subject to availability, except holidays.
Guests must cancel their reservation before 4:00 EST three days before arrival to avoid paying one night tax. Click the relevant page of Grove Resort Orlando and go to cancel booking at the bottom of the page if you book directly on the website. Please contact the third party directly if you book through an online travel agency or other third party.
At the time of check-in, the guest must provide a credit card, which will be pre authorized by the front desk to pay for the expected balance of the stay, including taxes, vacation and parking fees, as well as an additional miscellaneous fee of $50 per night. Cash is not accepted by Grove Resort Orlando at check-in, but cash can be used as payment method at check-out. A deposit for the first night's room rate, tax and holiday fee is required at the time of booking. The deposit will not be refunded if the guest cancels the reservation within three days before the check-in date.
Guests who stay for five nights or less can enjoy daily garbage cleaning service, facility renewal service and clean towels. Guests staying for six or more nights will enjoy a full range of cleaning services on the fourth night as well as daily garbage cleaning, facility renewal and new towels. Additional full range cleaning services can be arranged in advance and can be arranged by Grove Resort Orlando at a separate charge. The company requires guests to hang the towel on the towel rack when reusing the towel or if they want to change the towel, put it on the floor.