How long does shipping take ?
Shipping times vary depending on the destination. Typically, orders are processed within 1-3 business days and delivery takes 7-14 days.
Are there any additional charges for international orders ?
Yes, international orders may be subject to customs fees and import duties, which are the responsibility of the customer. Giovanco is not responsible for these additional charges.
How can I track my order ?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier's website.
What payment methods does Giovanco accept ?
Giovanco accepts payment via credit card, PayPal, and other secure online payment methods. They do not accept cash on delivery or personal checks.
How can I contact customer service ?
Customers can contact Giovanco's customer service team via email. They aim to respond to all inquiries within 24 hours.
Are the sizes true to measurements ?
Giovanco provides detailed size charts for each product to help customers choose the right size. It's recommended to refer to these charts before making a purchase.