Can they ship to a PO box or APO address ?
You are strongly recommend to provide a physical address for order delivery. If you really need to ship the package to a PO BOX , only Flat Rate Shipping is available and order items must weigh 2kg or less. Please be notified that both DHL and FedEx are unable to deliver items to APO or PO BOX addresses.
What should I do if i receive an item missing some parts ?
You should contact them firstly . They have to clarify what part is missing. For major, expensive parts,they may need to follow it up as a "lost/stolen in delivery"For the small part or an accessory, they will simply re-sending it to you.
Do I have access to GearBest discounts and deals now?
For all new and repeat customers, enjoy using their coupon codes and deals for your online shopping at their store! Scroll down the page of HotDeals and discover the perfect one for your purchase of Coupon and/or Coupons.
Do I need to pay for my shipping if I shop online at GearBest?
GearBest offers free standard shipping for orders shipping to eligible destinations! Your orders need to reach the minimum threshold, so check out their full free shipping policy at gearbest.com.
How can I create an account of GearBest?
To sign up for a GearBest account, visit gearbest.com first! Find the entry on the homepage and choose to create an account with your email address or other social media accounts depending on which social media site you are using, then confirm your personal details as required.