Could you share details about Footmates's return process?
In the event of purchasing products or services through Footmates, users hold the right to terminate the contract within 14 days without the need for any explanations. The cancellation period concludes after 14 days from the date the user or a third party specified by the user (excluding the carrier) physically acquires possession of the product.
Can you tell me about Footmates's approach to replenishment?
If the product you desire to purchase is currently out of stock, they kindly request that you reach out to Footmates's account manager. Alternatively, subscribing to a product list will ensure that you receive an alert from the company as soon as it becomes available.
What exactly is Footmates's free shipping service?
Footmates's all orders qualify for free ground shipping within the contiguous USA. Whether headed to residential or commercial addresses, they will be shipped via UPS or FedEx and are expected to arrive 1-5 days post processing. For orders bound for PO Boxes or APO/FPO/DPO locations, the shipping method is UPS SurePost, delivered by the USPS.
Does Footmates offer clearance promotions?
Make it a habit to regularly explore Footmates's clearance section to uncover ongoing clearance events. By consistently monitoring the clearance section, you can discover hidden treasures and enjoy substantial savings on a diverse range of products during these occasions. It is common for heavily discounted items to be available in limited supply during such events.
Does Footmates offer the option to subscribe to a newsletter?
By choosing to receive Footmates's newsletter, you position yourself as an early recipient of the company's latest promotions, product updates, and exclusive discounts. The act of subscribing grants you privileged access, enabling you to stay ahead of the curve and ensuring that you are among the first individuals to be informed about the most recent developments.
Is there an option to buy gift certificates from Footmates?
You can receive gift cards ranging from $10 to $200 from Footmates, delivered via email along with redemption instructions at checkout. Upon purchasing a gift card, an additional email with a unique gift card code will be sent to the provided email address, allowing you to redeem the card value during checkout.
How do I best care for Footmates's shoes?
For maintaining Footmates's leather products, it is advised to exclusively employ a gentle, moistened cloth for cleaning scuffs and abrasions. Refrain from subjecting them to a clothes dryer, as elevated temperatures may cause harm to the integral components of the shoes. Preserving the quality of these leather items necessitates a meticulous approach.