EmpressKorea Coupons

What is the delivery information at EmpressKorea?

EmpressKorea follow international shipping guidelines, with UPS delivery taking 2–5 business days, Korea Post 10–12 days, and K-Packet 8–16 days. Bulk K-Packet shipping has a 2 kg weight limit, but multiple installment payments are recommended. External factors like customs delays or local transportation issues may affect delivery times, and post-shipment delays are beyond the company's responsibility.

What is EmpressKorea's return policy?

EmpressKorea allows customers to exchange products upon pre-approval, with size exchanges and credit granted if no suitable size is found. Return requests must be sent within 7 days of receiving the item and completed within 7 days in its original condition. EmpressKorea's decision is final in disputes. Certain items are non-exchangeable, including those received more than 7 days prior, damaged, missing tags, or lacking parts.

Should users sign up at EmpressKorea to get the newsletter?

Subscribe to EmpressKorea's newsletter to stay updated on the latest Korean fashion trends and exclusive offers. Get curated content, exclusive discounts, and exclusive events to enhance your shopping experience. Join the growing community of fashion enthusiasts who appreciate quality, style, and the uniqueness of Korean fashion. Enjoy a seamless connection to the world of Empress Korea through the newsletter, making your online shopping journey more rewarding.

What are the accepted payment methods at EmpressKorea?

EmpressKorea offers a variety of payment methods for customers to choose from, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shopify Pay, and Visa. These options ensure a hassle-free checkout experience and ensure the security of the payment providers. Customers can shop for premium Korean fashion on EmpressKorea, enjoying the flexibility and accessibility of these multiple payment options.

What is EmpressKorea's refund policy?

Refunds for shipped items at EmpressKorea are processed as store credit, while cancellations before shipping are allocated to the original payment method. Store credit, a monetary value, is stored within the store account and applies to future orders. It is commonly used in refund processes, offering flexibility for customers and facilitating seamless future purchases. It is typically used in special circumstances or at the customer's preference.

Does EmpressKorea offer a referral program?

EmpressKorea is offering a 15% discount to its customers who refer a friend to the platform. The discount is applied to the next order made by the friend. This is a great way to spread the brand's love and enhance your shopping experience. Join the refer-a-friend program to enjoy savings and style in Korean fashion.