Customers who sign up for Dura Coating's email newsletter can benefit from an exclusive 15% discount on their first order. This incentive not only encourages email subscriptions but also provides new customers with a valuable opportunity to save while exploring Dura Coating's products and services for the first time.
At Dura Coating, customers can choose from various payment methods to complete their purchases, including Visa, Mastercard, American Express, PayPal, and Google Pay. This diverse range of accepted payment options caters to different customer preferences and ensures a convenient and secure checkout process, regardless of their preferred payment method.
Dura Coating has a 30-day return policy for their customers. If more than 30 days have passed since the purchase date, unfortunately, the company cannot offer a refund or exchange. Additionally, a 20% restocking fee applies to all returns, and missing or damaged items may be subject to further fees. Customers are responsible for covering the return shipping costs, except in cases where the order qualifies for free shipping, in which case the cost of the original shipping label may also need to be reimbursed.
Dura Coating does not guarantee specific delivery times due to potential delays caused by factors such as COVID-19, economic conditions, or weather events. Instead, the company directs customers to refer to the respective shipping carrier for shipping guarantees related to delivery options like Next Day, 2-day, 3-day, Priority, or ground shipping.
If an item was marked as a gift during purchase and shipped directly to the customer, Dura Coating will issue a gift credit for the value of the returned item. Once the returned item is received, a gift certificate will be mailed to the customer, allowing them to use it for future purchases.