Can I change or cancel my order after it has been placed?
Customers can make changes or cancel their order within 24 hours of purchase. Simply contact their customer service team with your order number and they will be happy to assist you.
What payment methods do you accept?
Cozy Rugs accepts all major credit cards, PayPal, and Amazon Pay for a seamless checkout experience. they also offer the option to pay with Afterpay for convenient installment payments.
How can I be sure I am getting the right product for my home?
Our product pages feature detailed descriptions, measurements, and high-quality images to help you make an informed decision. Additionally, customer reviews provide valuable insights from others who have purchased the same item.
Do you offer gift cards for purchase?
Yes, Cozy Rugs offers gift cards in various denominations that make the perfect gift for any occasion. They can be purchased online and delivered directly to the recipient via email for added convenience.
How can I stay updated on your best deals and special offers?
Follow them on social media to stay in the loop about their latest promotions, exclusive coupons, and special offers. You can find them on Instagram, Facebook, and Twitter for the latest updates.
Are there any special offers for new customers?
New customers can sign up for their newsletter to receive exclusive discounts and offers straight to their inbox. It's their way of welcoming you to the Cozy Rugs family and helping you save on your first purchase.
Do you offer exclusive coupons for loyal customers?
They value their loyal customers and occasionally offer exclusive coupons and special deals as a token of appreciation. Keep an eye on your email and their social media channels for these exclusive offers.