How long does it take for Cocoon Bed to deliver the ordered products?
Cocoon Bed typically delivers products within 7-10 business days. However, delivery times may vary depending on the customer's location and any unforeseen circumstances.
What is the return policy for Cocoon Bed products?
Cocoon Bed offers a 100-night trial period for customers to try out their products. If unsatisfied, customers can return the product within this period for a full refund. The company also provides free return shipping.
Does Cocoon Bed offer a warranty on their products?
Yes, Cocoon Bed provides a 10-year limited warranty on their mattresses. This warranty covers any manufacturing defects or issues with the materials used in the mattress.
Can customers customize their Cocoon Bed mattress?
Cocoon Bed offers two mattress options: the Chill Memory Foam mattress and the Chill Hybrid mattress. While customers cannot customize the mattresses further, they can choose the size and firmness level that best suits their preferences.
Does Cocoon Bed offer financing options for their products?
Yes, Cocoon Bed provides financing options through a third-party financing company. Customers can choose to pay for their purchase in monthly installments, making it more affordable and convenient.
How can customers contact Cocoon Bed's customer support?
Customers can reach Cocoon Bed's customer support team through phone, email, or live chat on their website. The company aims to provide prompt and helpful assistance to address any queries or concerns customers may have.