I canceled my purchase of Bpost, but the amount is blocked. How do I unfreeze this amount.�M�
The seller has blocked or held your payment if your canceled purchase is listed under "Pending Transactions" in Bpost's portal. He can ensure that part of the cost will be recovered in the event of a cancellation in this way. You can request to unlock this reserve if it's more than 30 days.
What can I pay with Bpost's Bpaid.�M�
Bpost's Bpaid is a prepaid card that allows you to shop in stores and on the internet, including on foreign websites. You can pay at hotel businesses that accept Mastercard anywhere in the world. You can withdraw money from any machine that accepts Mastercard, even abroad.
How does Bpost's registered mail with return receipt work?
The recipient must sign a document on the receipt with his name, signature, and date with a receipt for registered mail. This way, you can be sure that the recipient and not someone else received your shipment. Bpost believes that this can be used as legal evidence in the event of a dispute.
I forgot to post the stamp of Bpost. What will happen to my letter now?
Because you wrote the return address on the cover, this letter will be mailed back to you. If you don't write a return address on it, Bpost's postman will ask the recipient to pay the shipping fee first. Not cash, but the missing stamp on the yellow stamp card. The recipient must then post it. When the company receives his postage card, the company will send your letter or card to him.