Austinootropics offers a newsletter service to keep customers informed about new products, discounts, and promotions. By subscribing, clients can receive updates directly to their inbox, ensuring they never miss out on any great deals. This service is a great way to maintain their trust in the brand and stay updated on the latest happenings at Austinootropics.
Austinootropics offers reliable delivery options for both domestic and international orders, including UPS Ground, FedEx Ground, Priority Mail, USPS First Class, and USPS First Class and Priority International. They also provide mail-forwarding services for clients outside the USA. However, shipping limitations apply.
Austinootropics offers a convenient "Cancel" or "Request Cancel" option for registered users to cancel their orders. If this option is unavailable, users can contact the company immediately. The company aims to make the cancellation process simple and stress-free, ensuring a seamless shopping experience for its customers. If users have any questions or concerns, they are welcome to contact them.
Austinootropics offers a hassle-free return and exchange policy, ensuring excellent customer service. Customers have 30 days to replace or receive a refund within 30 days of receiving their product. If a distributor or store facilitates the transaction, customers must return to the original point of sale. Refunds for cryptocurrencies are made using the original payment method, based on market value.
Austinootropics prioritizes handling payment issues and chargebacks, focusing on fraud protection. They put customers on a no-sell list until the issue is resolved. They urge clients to contact them early, as payment disputes can be frustrating. Their team works quickly and effectively, often outperforming banks or payment processors. They prioritize customer needs and simplify payment procedures.