What payment methods are accepted on shop.altova.com?
They accept payment via credit card (Visa, MasterCard, American Express) and PayPal for purchases made on their website.
How do I download the software I purchased from Altova?
After completing your purchase, you will receive an email with a link to download the software. You can also access your downloads by logging into your Altova account on their website.
Can I upgrade my current Altova software to a newer version?
Yes, they offer upgrade options for their software products. You can check for available upgrades and pricing on their website or contact their sales team for assistance.
What is Altova's refund policy for software purchases?
They offer a 30-day money-back guarantee on all software purchases made through their website. If you are not satisfied with your purchase, you can request a refund within 30 days of the purchase date.
Are there any additional fees for technical support or updates?
No, all Altova software purchases include one year of free technical support and updates. After the first year, you can renew your support and maintenance plan for continued access to support and updates.
Can I transfer my Altova software license to another user or computer?
Yes, you can transfer your software license to another user or computer. Please contact their customer service team for assistance with the license transfer process.
Does Altova offer volume discounts for multiple software licenses?
Yes, they offer volume discounts for bulk purchases of their software licenses. You can contact their sales team for a customized quote based on your specific volume licensing needs.